FAQ 2017-05-18T03:20:50+00:00

Frequently Asked Questions

DIY

The appliques are made from weatherproof resin and can be used indoors or out, they are also flexible and can be applied to curved surfaces. The resin doesn’t bleed tannins like timber and are very strong compared to timber appliques. You can apply them to your front door or garden gate as well as you French Provincial or Shabby kitchen to get the right look.

All appliques are easy to apply. Selley’s Liquid Nails works well, just glue on and paint with acrylic paint. ‘How To Apply’ instructions are included with every order.

Yes, due to the nature of the resin used the appliques may contain small air bubbles on the back. They can be filled with a dab of glue or a wood putty (if needed). Once glued onto the surface there will be no visible sign of air bubbles.

I have dabbled in the decorating world for over 15 years and have acquired quite some knowledge, I am very happy to help with any decorating advice you need just use the Contact page to send me your query.

Payment

To make payments a breeze we accept all major credit cards through PayPal, Direct Deposit which can take 3-4 working days to process, Money Orders obtained from your local Post Office or Cash on Local Pick Up. Orders not paid within 5 days of placing your order will be cancelled.

In the unlikely event you are not 100% happy with your purchase, I am more than happy to refund. The item must be returned within 7 working days of purchase and the buyer will is required to cover the cost of return postage. If an item gets broken in the post, they can be glued together easily upon use, if it is broken beyond repair, please email me a picture and I will happily send a replacement.

Shipping

Yes we do combine postage and if you’re purchasing multiple items please send us an email so we may arrange this for you to keep the cost as low as possible.

We ensure all items are posted within 24 hours (usually sooner) of your payment clearing. All orders purchased Friday, Saturday and Sunday will be posted on the following Monday or the first working day after a Public Holiday.

Australia Post can take between 3 – 7 days to deliver articles within Australia, depending on the location. Delivery of International Post will vary depending on your location. In most cases express post is available if you’re needing your item more quickly just select that option at checkout.

If your question isn’t listed please ask us using the Contact  page